Delivery Information

Our turf is cut fresh to order and sent on an overnight courier for delivery the next day.

Available delivery dates can be chosen during the checkout process.

We deliver on Tuesday, Wednesday, Thursday and Friday.

Deliveries that include turf will arrive between 8am and 12am. There is a £12.00 charge per order for this A.M. service which ensures the turf arrives in the best possible condition.

If you wish to have your products arrive earlier, between 8am and 10am, you can upgrade the delivery service during checkout for an additional £9.60.

Deliveries that do not include turf, for example topsoil only orders, can be delivered any time on your chosen day. This is typically between 9am and 4:30pm. There is no additional charge for this.

These delivery times are not guaranteed.

Delivery vehicles use tail lift offloading, and it must be emphasised that the delivery vehicle must be able to park in the area where the delivery is to be made. A pallet truck is then used to manoeuvre the goods off the tail lift to the kerbside delivery point. The customer, or somebody appointed by the customer, should be at the delivery point to accept the delivery. The delivery drivers are only contracted to deliver the goods to the kerbside. The goods will be palletised and shrink wrapped.

The kerbside delivery point must be flat and hardstanding. We cannot deliver to hills, slopes, inclines or gravel. If you have any concerns over the delivery you must contact Turfshop before the goods have been dispatched.